Purpose and Audience

Key Benefits

• Enhances company image and morale

• Reduces turnover and improves employee recognition

• Provides a clear performance evaluation standard

• Identifies training needs and supports career advancement

The training is comprised of seven modules that include:

• Chemistry of Cleaning – Chemical properties, dilutions, and safe applications

• Basic Cleaning – Hard floor care, carpet care, above-floor surfaces (glass, stainless, wood, plastic)

• Restroom & Shower Room Care – Chemicals, equipment, and procedures

• Disinfection – Bloodborne pathogens, OSHA clean-up protocols

• Customer Service & Professional Interaction – Best practices for engaging with customers, associates, and visitors

• Color-Coded Cleaning Standards – Visual guidance for cleaning tasks

• EPA Guidelines & Green Standards – Disinfectant compliance and LEED-EB program 6 references

Practical Skills Gained

• Safe handling and application of cleaning chemicals

• Proper disinfection and bloodborne pathogen control

• Restroom and shower room maintenance

• Above-floor surface cleaning

• Customer service in a commercial environment

• Environmental compliance and green cleaning practices